Before performing a connection test, please disable the Adblocker and refresh the page.
The connection test will confirm the connectivity of the following items:
Please click the below link to start the connection test.
Some firewalls will block this event. If this occurs, attendee may use the web browser on their mobile device to avoid a firewall.
If the platform is receiving an excess of simultaneous requests per user, you may receive a “503 Error” message.
The limitations for simultaneous requests per user are:
Exceeding the aforementioned requests may return a “503 Error” message.
If the camera and microphone are blocked or the sections are greyed out to prevent access, the company is more than likely blocking permissions for the event site and this will need to be resolved with the company IT.
Attendee may receive additional error messages if using the following:
To ensure the best user experience, test the network connection by running a connection test prior to event.
Click on the below “Connection Test” to start testing network connection now.