Event FAQs
Contact Us For support with registration or in navigating through the Virtual event site, please contact us at: Here.Directions.support@factory-360.com Be sure to include your name and a detailed description of the issue(s) you are experiencing so we can provide you with the best support possible. Assistance will be provided as timely as possible.… Continue reading Contact us
Additional Mobile App Questions 1. I accessed the mobile app, but I didn’t see my events? In this case, several reasons might be causing it: access permission; company code; unpublished event or determined to be invisible. Another possibility is that the company admin might have manually changed his password. The first solution for situations… Continue reading Additional Mobile App Questions
Speaker Interaction via Mobile App Add questions to activities: Attendees can interact with the speakers with direct questions. To add questions to activities using the app, Press the Schedule tab in the bottom menu. (Users have to be enrolled/ pinned to an activity to ask questions) Choose the activity in which you have… Continue reading Speaker Interaction via Mobile App
Answer Quizzes via Mobile App Once App is open go to ‘Feed’ at the bottom of the screen, click on ‘Share’ icon and then choose the sharing option you want, outlined in the image below: To share an ‘Activity’ Click on ‘Schedule’ chooser the Activity and click on ‘Details’, Scroll down and click on the… Continue reading Share Content via Mobile App
Answer Quizzes via Mobile App Quizzes from the Mobile App To respond to a quiz question through the app, click on My Schedule at the bottom of the menu, select the activity you want to respond to the quiz, and click on ‘Details’ and then on ‘Quizzes’. (You must be pinned or enrolled in… Continue reading Answer Quizzes via Mobile App
View Event Feedback Polls via Mobile App Event Feedback Polls To view event feedback polls through the app, you’ll click MENU > EVENT. Then scroll down to the interactions section and press SEND FEEDBACK then you will see all the questions of the feedback polls about the event. Answer the questions and click… Continue reading View Event Feedback Polls via Mobile App
View Activity Polls via Mobile App Activity Polls To view opinion polls for a particular activity through the app, Click on SCHEDULE. Click DETAILS of the activity you want to respond to then scroll down and click on FEEDBACK. Respond to the survey and click DONE. As soon as the activity is finished… Continue reading View Activity Polls via Mobile App
Activities via Mobile App Search for Activities Activities searches can occur through 3 possibilities in the event application: Activity Name: Click on the magnifying glass in the top corner and enter the name (or part) of the activity. Content tracks: Click ‘Change’ at the top of the screen, select the tags corresponding to the topics… Continue reading Activities via Mobile App
Networking via Mobile App This feature enables interactions between attendees on the Mobile App. Attendees will receive a generated contact list of other attendees and their information among those who are present at the event. Attendees can select to share their contact information, social network links etc. Then, send a message to another attendee… Continue reading Networking via Mobile App
Mobile App: Agenda & Meetings View Agenda To view the agenda, press the “My Schedule” tab at the bottom of the screen and you will see all the activities and which date(s) and time(s) they take place. If you press the circular blue tab (outlined in the image below) you will only see the… Continue reading Mobile App Agenda & Meetings
